Does social media make you more comfortable, or less comfortable? For me, it’s both.
As my friend Amber Naslund said when I interviewed her on Twitter, social media enables her to have friends that are not dictated by geography or circumstance. And to me, the ability to find people with whom you have a kinship, regardless [...]
Archive for October, 2009
How to Balance Your Personal and Professional Lives in Social Media
Submitted by Jay Baer October 29th, 2009 - 14:00. No Comments »
Google Rolls Out Social Search
Submitted by Janet October 29th, 2009 - 02:00. 2 Comments »
Google made it’s new “Social Search” public today (I was just talking about this on the GameChanging show on BlogTalk last night). To set it up you’re going to need to log in to your Google account and enable social search in Google Labs.
Once you’ve got it activated and you’re signed in to your [...]
Servant Leadership: Ten Characteristics
Submitted by Dan Robles October 28th, 2009 - 10:00. 1 Comment »
Editor’s note: The rules of engagement in social media are not new, nor are they secret, complicated, inaccessible, or attainable only by the gifted, wealthy or beautiful people. No religion holds a monopoly influence, nor does any race hold dominion over another in this medium. Physical appearance is irrelevant.
The American Civil War (of Words)
Submitted by Dan Robles October 28th, 2009 - 02:00. No Comments »
I am however deeply concerned with the Liberal / Conservative flame wars. Countless Facebook discussions start with a casual reference to one position or the other, then quickly devolve into deeply divisive language. I see it in forums, Chats, Comments on blogs, news articles and YouTube Videos.
Use Social Media to spot issues before they hit the Contact Center!
Submitted by Paul Dunay October 27th, 2009 - 12:34. No Comments »
Firey laptop batteries, defective chips, tainted foods, toothpaste that stains teeth – these are just some real examples of issues that struck companies recently that might have been headed off at the pass by Social Media.
When you have an issue these days – what’s the first place you go for more information? That’s right – [...]
Can Twitter Fuel a Run on Banks?
Submitted by Dan Robles October 27th, 2009 - 10:00. 2 Comments »
Suppose someone puts together a Twitter/Facebook campaign for everyone the withdraw their money from a single financial institution who just handed out big bonuses? At best, those bonuses will have to be recalled to keep the doors open. At worst, people will find an alternate currency to store the “value” that is destroyed by a bank run.
Is Virtual Currency A Problem?
Submitted by Dan Robles October 27th, 2009 - 10:00. No Comments »
All that time spent playing video games may finally be paying off. Literally. According to a fascinating New York Times article today, virtual currency — credits to buy stuff in video games — is being taken very seriously. China worries that make-believe video game money could affect its ability to control its money supply. As a result, it’s slapping limits on virtual currency. I’m not kidding.
The Banks of the Future
Submitted by Dan Robles October 26th, 2009 - 14:00. Comments Off
These innovations are the most significant disruption that Wall Street can’t possibly imagine. These are the banks of the future. Money is a social agreement. If people are willing to trade it, it becomes money. This is serious business.
The Banks of the Past
Submitted by Dan Robles October 26th, 2009 - 02:00. No Comments »
I am writing a short series on the Banks of the past, present and future. Prediction what future of banking was the easiest piece. Identifying the current transition phase was a little tougher so I borrowed from another blogger’s post. Describing banking of the past was most difficult. Here is an example of what I’m talking about:
Why Aren’t Young People Really Pissed Off Too?
Submitted by Dan Robles October 25th, 2009 - 14:00. No Comments »
As an introduction to my mini-series on the past, present, and future of Banking, I see a lot of articles asking the question why people are not absolutely livid about what is happening to them. The degree at which their wealth is being transferred away from them and the debt being shod on their grandchildren [...]



